IT Support Specialist Program

Start Building Your Future

Information Technology Support Specialist Program Details

The IT Support Specialist Associate in Specialized Technology degree program at Berks Technical Institute is where you’ll use equipment to build computers, plan networks, set up information security protocols, and much more. BTI’s instructors are motivated to help you do well and will share their professional insights to better prepare you for a successful career. Still unsure? Learn about the Berks Technical Institute difference now! Associate in Specialized Technology: 92 Credit Hours, 18 Months. Allentown, & Wyomissing, PA. *BTI cannot guarantee employment or salary.

SKILLS COVERED

Launch your career in information technology with BTI’s IT support training program

What You Can Learn in Our Information Technology Specialist Training

IT Applications & Software Use

Develop the skills to troubleshoot computer hardware, operating systems, and software used in business environments.

PC Hardware & Software Troubleshooting

Learn hardware and software diagnostics to identify and resolve common computer and network issues.

Operating Systems Management

Gain hands-on experience with PC operating systems, learning how to install, maintain, and troubleshoot software efficiently.

CompTIA A+ Certification Prep

Prepare for CompTIA A+ certification, a key credential for entry-level IT jobs in technical support and IT administration.

Networking & IT Infrastructure Training

Learn how to set up, manage, and troubleshoot networks, monitor performance, and respond to security threats.

Technical Support & Help Desk Training

Build customer service and IT troubleshooting skills for help desk and technical support specialist roles.

Server Administration & IT Systems Management

Train in server setup, management, and security configurations for enterprise IT environments.

This Program is Available At

Allentown

2200 N Irving Street,
Allentown, PA 18109(484) 223-4600
Industries: Healthcare
Information Technology
Skilled Trades

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Wyomissing

2205 Ridgewood Road Suite 100
Wyomissing, PA 19610(866) 481-9301
Industries: Healthcare
Information Technology
Skilled Trades

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Career Options for IT Support Specialists

Most businesses use technology, meaning IT Specialists have the opportunity to pursue entry-level positions in a variety of industries. Still unsure? Learn about the Berks Technical Institute now! *Berks cannot guarantee employment or salary.

IT Specialist
Computer Technician
Help Desk Analyst
Network Technician

IT Support Specialist FAQs

What does an IT Support Specialist do?

IT Support Specialists help analyze, troubleshoot, and resolve technological issues to maintain productivity. This can include installing and configuring hardware and software, creating user accounts, updating security measures, and more.

How long does it take to complete an IT Support Specialist training program?

It can vary depending on the program. At BTI, you can complete ours in 18 months.

What certifications are beneficial for an IT Support Specialist?

CompTIA A+ is a commonly recognized certification and it shows potential employers you have the skills for the job.

Take the First Step Toward Your Next Career

Earn a degree for the future you want. If you are ready to take the next step on your new journey in vocational or skills-based education, Berks Technical Institute is ready to help.